Privacy

Floornature.com SpA  respects the privacy of the users of its on-line services and makes sure that the data acquired will be processed observing in full the provisions of Legislative Decree no. 196/03 (Code for the protection of personal data).
The procedures for managing this web site with regard to processing of the personal data of customers/users visiting the site are described on this page.
The information is general information provided in accordance with Article 13 of Legislative Decree no. 196/2003 – “Codice in materia di protezione dei dati personali” (Code for the Protection of Personal Data, also known as the Privacy Code) to persons who interact with the web services of Floornature.com and concerns the protection of personal data. The services are accessible by telematics means from the following sites: www.floornature.com; www.floornature.it; www.floornature.de; www.floornature.eu; www.floornature.es.
The information memo is provided only for the Floornature.com site, not for any other sites consulted by the user by means of possible links.

1. THE "CONTROLLER" OF THE PROCESSING

Data of identified or identifiable people can be processed after they have consulted this site. The "controller" of the data processing is Floornature.com Spa, head office at no. 119 of Via Ghiarola Nuova in 41042 Fiorano Modenese, province of Modena, Italy, and registered in the Companies’ Register of Modena under number 02679120366, taxpayer and VAT number 02679120366.

2. PLACE OF PROCESSING OF THE DATA

The processing connected with the web services of this site takes place at the head office of Floornature Spa and is carried out solely by the persons entrusted with this activity (company personnel of the webmarketing and publishing services who, if appointed, work under the direct authority of the Head of Processing and are known as the persons entrusted with processing, and have received suitable operating instructions in the framework of their respective functions) and /or by persons possibly entrusted with occasional maintenance operations. The data concerning the users may be processed wholly or partly by third party providers of hosting services, who will act as the persons responsible for processing for Floornature.com SpA.
The personal data supplied by users who ask for information material (CD-ROMS, newsletters, samples, catalogues, annual reports, answers to questions, etc.) are used solely for carrying out the service requested and are notified to third parties only when this is necessary for that purpose (shipping service). In addition to this, all the operations carried out by us entailing the acquisition, storage and processing of your personal data, and the purposes of each operation, are indicated below:
a.       marketing and advertising
b.       market research
c.       despatch of information and promotional material concerning the Company
d.       statistical analysis for marketing and sales purposes
e.       customer-satisfaction surveys
f.         invitations to events, shows and competitions
g.       compliance with legal obligations and provisions issued by authorities.
No sensitive data that might arise out of the web service is notified or circulated to third parties. The personal data that are processed may be notified to companies associated with Floornature, to outside consultants, to third parties working for Floornature on management/maintenance of the site and /or supplying web services, to companies resulting from splits and/or mergers and /or acquisitions concerning Floornature, or to Public Administration services for the purpose of institutional functions within the limits called for by law or by the relevant regulations.

3. TYPES OF DATA PROCESSED

Navigation data
During the course of normal functioning, the IT systems and software procedures underlying the operation of this web site acquire personal data, the transmission of which is implicit in the use of the Internet communication protocols. This is information that is not acquired for the purpose of associating it with identified interested parties but that, due to its very nature, could – following processing and association with data held by third parties – enable the users to be identified. This category of data includes the IP addresses or the names in the domain of the computers used by users linking up with the site, the URL (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the state of the reply given by the server (successful, error, etc.) and other parameters concerning the user’s operating system and IT environment. These data are used for the sole purpose of obtaining anonymous statistical information about use of the site and for checking that it is working properly. The data could be used to ascertain liability in case of possible IT crimes damaging the site.

Data supplied voluntarily by the user
Apart from the conditions specified for the navigation data, the user is free to decide whether to provide the personal data requested in the forms indicated for contacting Floornature.com SpA or for asking for informational material or other notices to be sent to them. Failure to provide such data may make it impossible to obtain the requested items. Optional, explicit and voluntary sending of electronic mail to the address indicated at this site entails subsequent acquisition of the sender’s address, necessary for answering, and of any other personal data included in the message. All electronic mail received is kept for a time sufficient for replying. This personal data may be used by Floornature.com SpA for sending advertising material or commercial information and for selling products or services only subject to knowledge by the sender of specific information that will be displayed or shown on the pages of the site relating to specific services on demand.

Cookies
Our server may send you small data files known as “cookies” for the purpose of analysing in an anonymous manner the traffic reaching the site or offering you customized contents. If you do not wish to receive these cookies, you can de-activate them directly through your browser or, if you opt for the browser to report them whenever it notes their presence, you can reject them from time to time.

4. OPTIONAL NATURE OF THE PROVISION OF DATA

Apart from the conditions specified for the navigation data, the user is free to decide whether to provide his/her personal data whenever requested by Floornature.com S.p.A, however failure to provide them may make it impossible to provide the services requested.

5. PROCESSING PROCEDURES

With regard to the aims indicated, the personal data will be processed using manual, IT and telematics tools with the rationale closely correlated to the aims in question and, in any case, in such a way as to ensure the safety and confidentiality of the data. Specific safety measures are observed to prevent the loss of data, illegal or incorrect uses and unauthorised access, as indicated in the Privacy Code.  


6. RIGHTS OF THE PERSONS CONCERNED

Pursuant to Article 7 of the Privacy Code, the user is entitled to obtain at all times confirmation of the existence of the data concerning him/her and of the aims for which they are used. He/she is also entitled to request that the data be up-dated or corrected, erased or blocked and to oppose in full or in part processing thereof.
To exercise the rights indicated above, and to receive information concerning the parties care of whom the data are stored or to whom the data are notified, or concerning the parties to whose knowledge the data may come, as the persons in charge of or assigned to processing, the user may contact the “controller” of the processing by writing to Floornature.com Spa, Via Ghiarola Nuova 119, 41042 Fiorano Modenese (Mo), Italy or to the following e-mail address: privacy@floornature.com. Article 7 of Legislative Decree no. 196/2003 reads:

Right to access personal data and other rights.
1. The party concerned is entitled to obtain confirmation as to whether or not personal data concerning him/her exist, regardless of their being already recorded, and notification of such data in an intelligible form.
2. The party concerned is entitled to be informed as to:

a. The source of the personal data;
b. The purposes and methods of processing;
c. The rationale applied in the event of processing with the help of electronic tools;
d. The identity of the controller, of the persons in charge and of the representative appointed in accordance with sub-section 2 of Article 5;
e. The parties or categories of parties to whom the personal data may be notified or to whose knowledge they may come in their capacity as a designated representative in the State, as persons in charge of or assigned to the processing.

3. The party concerned is entitled to obtain:

a. Up-dating, correction or, if he/she has an interest in this respect, supplementing of the data;
b. Erasure, transformation into an anonymous form or blocking of any data processed in breach of the law, including any data, the storage of which is not necessary for the purposes for which they were acquired or subsequently processed;
c. Certification to the effect that the operations according to points a) and b) above have been brought to the knowledge – also with reference to their contents – to those parties to whom the data have been notified or circulated, except in those cases in which this requirement proves impossible to meet or would entail the use of means clearly out of proportion with the right to be protected.

4. The party concerned is entitled to object, in full or in part:

a. On legitimate grounds, to the processing of personal data concerning him/her, albeit relevant to the purpose for which they were acquired;

b. To the processing of personal data concerning him/her for the purpose of sending advertising material or of direct sales or for carrying out market research or sales advertising.